Every question. One page.

Hexa Hang is a premium wall-mounted display made for your medals. It's a hexagonal wooden piece that holds a single medal — turning every win into something you see on your wall, every day.

Solid pine wood. Each piece has its own natural grain pattern, which means no two Hexa Hangs are the same — just like no two journeys are.

Width (flat end-to-end): 4.75 inches. Width (edge-to-edge): 5.35 inches. Depth: 0.7 inches. Compact enough to group together. Substantial enough to stand alone.

No. Hexa Hang is for the medals you've earned. We don't include one — that's not the point.

Real solid pine wood. No veneers, no laminates, no prints. What you see is what the wood naturally is.

Pine has a distinctive, visible grain — every plank tells a different story. We picked it because the brand is built on the idea that every achievement is unique, and the wood needed to reflect that.

Close, but not identical. Every piece has its own grain, knots, and tone variations. That's by design. If you want something machine-perfect and uniform, Hexa Hang isn't it.

Not at launch. We're starting with one wood, one finish — done well — instead of spreading thin.

The hexagonal face has a slot cutout. You thread your medal's lanyard (the strap/ribbon) through the slot — the medal hangs in the circular area on the front, and the excess lanyard tucks neatly behind the piece. Clean front. No clutter.

If your medal has a standard lanyard or ribbon, yes. The slot is designed for lanyard widths up to 25mm.

Lanyards thicker than 25mm won't thread cleanly through the slot. If you're unsure, message us on WhatsApp before ordering — we'll help you check.

No. One Hexa Hang holds one medal. That's intentional — each win deserves its own space. If you have multiple medals, that's what bundles are for.

Yes. The medal isn't glued or locked in. You can change it whenever you want — when you earn a new one, or when you want to rotate which medal is on display.

Yes, within reason. Standard sports, race, and achievement medals are well within range. Extremely heavy or oversized medals (beyond typical event medals) may not be ideal — when in doubt, ask us before ordering.

The current design works with lanyard/ribbon-style medals. Medals on chains will also work as long as the chain fits through the slot.

Hexa Hang comes with double-sided adhesive tape pre-applied on the back. Peel, press firmly against the wall for 30 seconds, and you're done. No drilling, no nails.

On most painted or smooth surfaces, the tape removes cleanly with care. On textured walls, freshly painted walls (less than 30 days old), or wallpaper, results may vary. We recommend testing on a small area first.

The product is designed for double-tape mounting only. We don't recommend drilling into it — it can split the wood.

Best on: smooth painted walls, glass, tile, metal, sealed wood. Not recommended for: brick, raw concrete, fabric-covered walls, textured wallpaper.

The adhesive is rated to comfortably hold the Hexa Hang plus a standard medal. Don't hang anything else from it.

With proper installation on a clean, dry, suitable surface — it's designed to last. If you ever need a replacement, we'll ship one along with your next order — just let us know.

Wipe with a soft, dry cloth. That's it.

No. Pine wood is sensitive to moisture. Water, cleaning sprays, or damp cloths can damage the surface, warp the wood, or affect the grain.

Hexa Hang is built for indoor use only. Don't mount it in bathrooms, near open windows, in balconies, or anywhere with direct exposure to humidity or rain.

Keep away from open flames, candles, fireplaces, direct stovetops, or any high-heat source. It's wood — it will burn or scorch.

Long-term direct sunlight can fade and dry out the wood. Mount it somewhere it gets ambient light, not direct sun for hours every day.

Treated well — kept dry, out of direct sun, away from heat — it's built to last for years.

Yes. Four tiers. The Solo (1 unit, ₹879), The Trio (3 units, ₹2,449 — save ₹188), The Collection (6 units, ₹4,699 — save ₹575), The Legacy (12 units, ₹8,969 — save ₹1,579). All prices include GST.

Two reasons. First, bundles come at a better per-unit value. Second, they're built around how achievement actually accumulates — you don't earn one medal and stop.

The Solo if it's your first or you want to try one. The Trio if you have a few medals already. The Collection if you're a serious athlete building a real wall. The Legacy if you're displaying a career of work.

Each order is one bundle tier. But you can come back and order more — many buyers start with The Trio and grow into The Collection or Legacy as their wall fills up.

Yes — and many people do. It works especially well for athletes, runners, fitness enthusiasts, or anyone who's earned something they're proud of.

₹879 — inclusive of GST.

Yes. The price you see is the final price. No surprises at checkout.

UPI (all major apps), Credit & Debit Cards, and Cash on Delivery (COD).

Not at the moment. We're working on it.

Yes. A flat ₹100 COD handling fee is added to COD orders. Prepaid orders (UPI / cards) skip this fee entirely.

Yes. All online payments are processed through secure, PCI-compliant payment gateways. We never see or store your card details.

Pan-India only, for now. International shipping is on the roadmap.

5–7 business days from order confirmation.

Shipping is free on all orders above ₹2,000. For orders below ₹2,000, a flat shipping fee applies — calculated at checkout.

Yes. Once your order ships, you'll receive a tracking link by email and WhatsApp.

Our courier partners will attempt delivery and contact you. If you miss it, they'll usually re-attempt or hold it at a nearby hub.

If your order hasn't shipped yet, yes — write to orders@hexahang.com as soon as possible. Once shipped, address changes aren't possible.

No. We require a complete physical address with a valid pin code.

7 days from the date of delivery. If you want to return your order, we'll arrange return shipping at our cost.

You can return for any reason within 7 days — change of mind, doesn't fit your space, anything. The product should be in its original condition and packaging.

No. Return shipping is on us.

Take photos of the package and product, and email returns@hexahang.com within 48 hours of delivery. We'll send a replacement.

Yes — within 2 days of placing the order, as long as it hasn't already shipped. Email orders@hexahang.com to cancel.

Once the 2-day window closes or the order ships (whichever comes first), cancellation isn't possible. But you can still return within 7 days of delivery.

7–10 business days from the date we receive your return.

Email returns@hexahang.com with your order number and reason for return. We'll handle it from there.

We don't offer exchanges right now — only returns. If you want a different bundle or quantity, return your current order and place a new one.

Monday to Saturday, 10 AM – 7 PM IST. Closed on Sundays and public holidays.

Email queries are answered within 24–48 hours during working days.

WhatsApp messages are responded to within 24 hours during working days. If you message outside support hours, expect a reply the next working day.

Complaint — something went wrong with your product or order. Start here. Grievance — a complaint that wasn't resolved to your satisfaction. Escalation — when a grievance still hasn't been addressed and you need senior attention.

Email info@hexahang.com or message us on WhatsApp. If we get the same question often, we'll add it here.